• How do I use DJ Streamer with my games or voice chat programs?
• I lost my activation key and/or need to download my purchased product.
• I get severe feedback or multiple voices on listen
• My voice is changed locally but others aren't hearing the change.
• What is the Screaming Bee Audio driver?
• How do I activate my software?
• I can not install.
• I get a "The system cannot open the device or file specified" while installing
• Error Installing or updating: "The feature... is on a network resource that is unavailable"
• I can not uninstall DJ Streamer
• I get a "Trial Run Request Failed" Dialog
• What is the best type of microphone to use?

Screaming Bee offers a free trial on its software. In order to use a trial version the program must contact our servers to get an activation key. This happens automatically, and you must allow the application access to the Internet in order to start the trial software.

After your trial has expired, youll have to purchase the product to continue using it. To purchase, use the Buy Now  button when the application starts and it will show you how to purchase. After you buy, youll be e-mailed a code to unlock the program permanently and it will no longer need internet access to start.

You microphone is probably not selected or the levels are set too low.

1. Go to windows control panel from the start menu.
2. Double click on "Sound and Audio Devices"
3. Click on "Advanced" under Device volume group.
4. In the Volume Control dialog go to Options>>Properties menu item.
5. Select "Recording".
6. Check "Microphone" and click OK button.
7. On the "Recording Control" dialog make sure "Select" is checked for Microphone and move the volume to the top.
8. Click OK button.

If the above does not work and you have multiple sound cards, then make sure that DJ Streamer is set to use the correct microphone. For more information on setting the microphone Click Here

This happens when you have the Temp folder encrypted by using the Encrypted File System.

Please turn off encryption for the temporary folder (typically C:\Documents and Settings\your logon name\Local Settings\Temp).

1. Right-click the Temp folder (typically C:\Documents and Settings\your logon name\Local Settings\Temp), and then click Properties.
2. Click Advanced.
3. Unselect the Encrypt contents to secure data check box. Click OK.
4. Install Application.

For additional information click here to see Microsofts FAQ.

If you are getting an error that it can not uninstall the previous version you will have to remove the previous installation manually.  A symptom of this problem is if you get: (System.IO.FileNotFoundException MorphDriverUninstall.dll).

Please click here to download and then run a utility from Microsoft to correct this problem. Select DJ Streamer to uninstall.

You should then be able to install the new version you downloaded.

1. If you manually deleted files before running the uninstaller you'll have to run a Microsoft tool to fix things up again:
   Microsoft Uninstall Tool
   
2. If your microphone is no longer working then you may need to reset your default microphone use the following FAQ and instead of the "Screaming Bee Audio" driver replace it with your computers driver:
   Setting Default Driver

To completely removeDJ Streamer we recommed after following Step 1 that you again install and then uninstallDJ Streamer using the uninstall link on your start menu.

We found that the most compatible way to use the morphing effects with other programs was to create a virtual driver.  This allows any application to use it, and there are no tricky backdoor hooks that will break in future versions of Windows or compatibility problems with unknown programs. This driver has been rigorously tested through Microsoft's own driver testing procedures.

If the program you are using to talk to others is not set to use the "Screaming Bee Audio" driver the program you are using will not hear your streamed files.

You can solve thisby setting the recording program to use "Screaming Bee Audio".  Click here for more information on doing this in common game and chat programs.

You may also change the default system wide microphone to "Screaming Bee Audio". Click here for more information.

The best microphones are the kind that you wear on your head. With a headset microphone, your mouth is always in the right position for optimal sound. They also reduce the amount of background noise (such as explosions and people behind you yelling to get off the computer).